Escalation Matrix


Details ofContact PersonAddressContact No.Email IdWorking Hours
Client ServicingMamta Polai616, 6th floor, Suncity Success Tower, Sector 65, Gurugram, Haryana, 12200507314852049instockssupport@indmoney.comMonday to Friday
9.00 am to 6.00 pm
Head of Client ServicingPrem Rao07314852021grievanceinstocks@indmoney.comMonday to Friday
9.00 am to 6.00 pm
Compliance OfficerAmeya Mahendra Bhelekar07314852022complianceinstocks@indmoney.com Monday to Friday
9.00 am to 6.00 pm
Managing Director & Principal OfficerNikhil Anil Behl07948224850directorinstocks@indmoney.com Monday to Friday
9.00 am to 6.00 pm

In absence of a response/complaint not addressed to your satisfaction, you may lodge complaint with: SEBI at https://scores.sebi.gov.in/scores-home Depository (CDSL) at https://www.cdslindia.com/Footer/grievances.aspx Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Depository portal. Process for handling/monitoring of complaints received through SCORES platform is also set out vide this process flow flow chart After exhausting all available options for the resolution of the grievance, if client is still not satisfied with the outcome, client can initiate dispute resolution through the ODR Portal Link

Link to SEBI ODR circular