Escalation Matrix

Customer Service Help Desk	indpaysupport@indmoney.com
Escalation	indpaygrievance@indmoney.com
Management Escalation	Chief Compliance Officer (Sunny Bajaj): CCO@indmoney.com Chief Executive Officer (Ashish Kashyap): CEO@indmoney.com
Partnered BBPOU (Billdesk)	bbpssupport@billdesk.com
Banking Ombudsman	https://cms.rbi.org.in/cms/indexpage.html#eng