Escalation Matrix


Customer Service Help Desk
Advisorysupport@indmoney.com
Response time : Within 48 hours
Level 1 Escalation : If you are unable to get resolution for your queries
EscalationAdvisory@indmoney.com
Level 2 Escalation

PrincipalOfficer@indmoney.com

Management Escalation : If you are not happy with the resolutions by any of the above desks

Chief Compliance Officer (Sunny Bajaj): CCO@indmoney.com

Chief Executive Officer (Ashish Kashyap): CEO@indmoney.com

Prime Membership services include Investment Advisory Services provided by INDmoney Tech Private Limited (Formerly known as Finzoom Investment Advisors Private Limited) via its website and mobile applications.

After exhausting all available options for the resolution of the grievance, if you are still not satisfied with the outcome, can initiate dispute resolution through the ODR Portal https://smartodr.in

 Link to SEBI ODR circular