Any Capita lized terms used but not defined herein sha ll ha ve the mea ning a ssigned to them under the Terms a nd conditions which govern your use of our website (the “Website”) and our ‘INDmoney” a pplica tion for mobile and handheld devices (the “App”). The Website and the App are jointly referred to as the “Platform”.

Finzoom Investment Advisors Pvt. Ltd, including all its subsidiary companies (“Company”/”We”) thrives hard to protect your hard-earned money and you from cyber – frauds. With the increase in digital transactions, there has been a tremendous increase in cyber fraudsters and fraudulent activities. Hackers and fraudsters are constantly on the lookout for new ways to breach the security of one’s personal devices.

While we are committed to ensuring the safety and protection of your information, as an user it is crucial for you to be cautious and be prudent while exchanging your personal sensitive information online. For your ease, we have listed down ways on how you can unknowingly fall on fraudulent traps and some Do’s and Don’t’s to save yourself from cyber crimes.

Cyber crime

How fraudsters can breach your privacy:

Fraudster breaching privacy
  • Suspicious phone calls (Vishing)
  • Suspicious emails (Phishing), text messages /Whatsapp messages and websites

How you can protect yourself:

Fraudsters can go to any extent and can use innovative ways to make you fall in their traps. Below mentioned are the few things which you should take care of before acting upon any calls/messages/emails received in the name of platform.

  • Please note that the Company will never call/email/message you to ask for your personal sensitive information such as OTP; passwords; Bank account details, CVV; UPI PIN; Net banking password. In case you receive any such communications, please raise the same to us by emailing us on
  • We never call you about any contest; or offers or any rewards as they are visible on our platform/official social media handle
  • Please note that our official domain is , please do not log in to any other website claiming to be ours.

Some Do’s and Don’t’s to be kept in mind while doing online transactions:

  • Do not download any apps from unreliable sources, rather use Google Play Store or Apple store to download the app.
  • Re-check the app permissions you are providing, avoid giving any app permission which do not have any relevant context for the app’s purpose.
  • In case you receive any communication- be it SMS/Email/ Whatsapp messages to log in to any website which is not , please do not click on the link or share your credentials , please do not log in to any other website claiming to be ours.
  • Do not share any personal sensitive information such as passwords; OTP; CVV with anyone over calls; internet or otherwise
  • Ensure your password is strong. It is advisable to use something unique and special alphanumeric password combination. Keep updating your passwords at regular intervals
  • Keep checking your INDmoney dashboard; account statements to ensure that it shows no such transactions of which you are not aware of
  • Avoid using public wifi and systems which are not password protected for doing any financial transaction or storing any personal information
  • Do not click on links in text messages or download zipped files attached in mails from unknown resources.
  • Beware of phishing email and not fall prey to them. Below mentioned are some ways by which you can identify phishing emails.
    1. the domain name is misspelt
    2. the email is poorly written
    3. the message creates a sense of urgency