PAN Customer Care Number

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PAN Customer Care Number

In India, every individual falling under the tax brackets must possess a Permanent Account Number (PAN) card. You might already be aware that, as mandated by the government, a PAN card is essential for tax filing because it connects an individual's tax data to a unique 10-digit PAN number. If you are looking to apply for a new PAN card or inquire about the status of your existing PAN card, there are two government service providers available: NSDL (Income Tax PAN Services Section) and UTI Infrastructure Technology Services Limited (UTIITSL). 

They offer several options to contact them, which include respective toll-free customer care numbers. You can call them for queries and to provide feedback. This write-up aims to assist you in locating the PAN customer care numbers for each service provider and providing further information on how to contact them.

NSDL PAN Customer Care Number

The Income Tax Department introduced the Tax Information Network to oversee direct taxes, with NSDL being the appointed agency responsible for its management. Through TIN-NSDL, applicants can apply for a PAN, request reprints, and track the status of their PAN card. For any PAN-related queries or assistance, please use the customer care helpline given below:

PAN Card Helpline Number: 020 27218080

UTI Infrastructure Technology and Services Limited (UTIITSL)

UTI Infrastructure Technology and Services Limited (UTIITSL) is a government-owned company that provides various financial services within the country. Apart from its role in PAN card issuance under the Income Tax Department, UTIITSL provides a range of services, including mutual fund distribution and the processing of medical bills, which includes CGHS and ECHS, among others.

You can conveniently apply for a PAN card, track your PAN application status, and even perform PAN verification through the UTIITSL platform.

All India UTIITSL PAN Customer Care Number:

  • Toll-Free Number: 18002661230
  • Telephone Number: +91 33 40802999, 033 4080299
  • Operating Hours: 9:00 AM to 8:00 PM, 7 days a week.

Customers seeking to inquire about UTI schemes or register a grievance can easily do so by contacting the PAN card customer care numbers listed below.

City Telephone Number
Chennai044 22550187
Kolkata033 22424775, 033 2243528, 033 22435425
Mumbai022 67931200, 022 67931010
New Delhi011 23211387, 011 23211274, 011 23211262, 011 23211273

In addition to utilising the toll-free numbers provided by both Protean e-Gov Technologies Limited (Income Tax PAN Services Unit) and UTI Infrastructure Technology Services Limited (UTIITSL), customers also have the option to register grievances or submit queries through the respective official websites of these service providers.

PAN Card Customer Feedback Platform

Now, individuals applying for PAN cards can easily check their card details, register complaints, or share feedback by utilising the customer feedback platform at TIN-NSDL or contacting the ASK. Below are the ways you can contact them. 

Contact Information:

  • Email ID:
  • Telephone Number: 1800-180-1961
  • Website:

You must provide essential information like your name, PAN details, address, and the nature of your complaint, question, or feedback. Subsequently, the Income Tax Network will contact you via phone or email.

Types of PAN Card Grievances

You have the option to address your concerns by reaching out to PAN customer care numbers or by submitting online complaints through the NSDL and UTIITSL websites. The nature of these queries or complaints can vary from one individual to another. Some general customer care complaints encompass:

Name Spelling Errors: 

Occasionally, PAN cards are received with incorrect name spellings. Rectifying such errors is crucial, as the PAN card is a primary proof of identity in India.

Photograph Discrepancies: 

If a PAN card contains an incorrect photograph, it cannot serve as valid proof of identity. It's imperative to resolve such issues promptly.

Missing or Incorrect Delivery: 

Sometimes, PAN cards go missing due to delivery issues or get delivered to the wrong address. It's essential to address these delivery-related problems.

Father's Name Mismatch: 

Mismatches in the father's name, date of birth, or address are other common grievances that may arise with PAN cards.

Suggested: UTIITSL NSDL PAN Card Corrections


In conclusion, the Permanent Account Number (PAN) card is important in India's tax and financial system. This article has provided valuable information on contacting PAN customer care services offering assistance for PAN card-related inquiries, complaints, and feedback. Whether NSDL or UTI Infrastructure Technology Services Limited (UTIITSL), the government's designated service providers offer dedicated helpline numbers and online platforms for easy access and support.

Additionally, we've explored the various grievances individuals may encounter concerning their PAN cards. From name spelling errors to photograph discrepancies and delivery issues, these common concerns emphasise the need for a reliable and responsive customer support system.

Ultimately, ensuring the accuracy and integrity of PAN card information is vital, as it serves as a primary proof of identity and is a fundamental requirement for tax filing in India. The availability of these customer care services and feedback platforms simplifies the process and underscores the government's commitment to providing accessible and efficient services to taxpayers and PAN cardholders.